Partner-paid service tiers

A partner-paid service tier is the second of the two ways to bill a client. Instead of the client paying Stripe directly, you assign them a tier from your agency’s own rate sheet, and the cost of that tier is added to your Modero bill.

This is useful for clients you do not want to hand a Stripe checkout to. The cost is baked into your own agency economics, and you recover it however you already bill that client, inside or outside the platform.

What this means for your Modero bill#

The tier’s cost lands on the invoice Modero sends your agency, alongside everything else described in What you pay Modero. Your client sees no Stripe charge from you through Modero at all.

Because none of this touches your Stripe account, partner-paid tiers work even if you have not finished Stripe Connect onboarding. See Connecting your Stripe account.

A client is on exactly one billing shape#

Subscribing a client to a catalog plan automatically clears any partner-paid tier assignment, and assigning a partner-paid tier clears any catalog subscription. There is no state in which a client is both paying you through Stripe and costing you a tier on your Modero bill for the same period.

That mutual exclusivity is the safety mechanism. You do not have to remember to unwind the old arrangement when you move a client from one model to the other.

Common questions#

Can a client be on both a catalog plan and a partner-paid service tier? No. Subscribing a client to a catalog plan automatically clears any partner-paid tier assignment, and the reverse is also true. It is always one or the other.