Reconciliation and the To-Do queue
Work through matched and unmatched line items, open gaps, and data-integrity issues.
Once a report is parsed and matched, two pages carry the work forward. Reconciliation shows you the state of the report itself, and To-Do collects the things you need to fix before reconciliation can be trusted.
Reconciliation#
Reconciliation shows matched versus unmatched line items, and the open gaps between what was expected and what actually arrived.
A matched line has been tied to one of your clients’ services and checked against the expected commission. An unmatched line has not been tied to a service at all, which means it cannot be checked against anything yet. Open gaps are where the check found a difference worth looking at.
Gaps that turn out to be real, meaning money that never arrived, arrived late, or arrived short, are what become tickets.
The To-Do queue#
To-Do is the queue of things blocking clean reconciliation. It covers three kinds of item.
| Item | What it means |
|---|---|
| Services missing a commission rate | There is no rate on file to compare the paid amount against, so the line cannot be checked |
| Data-integrity issues | Records that need correcting before matching and checking can be relied on |
| Unmatched-record mapping | Lines that neither the identifier match nor the AI fallback resolved, waiting to be mapped to a service |
Unmatched-record mapping includes one-click confirm or reject of AI-suggested matches, so the common case is a quick yes or no rather than a manual lookup.
Related guides
- Uploading commission reports Upload distributor statements and let Modero parse and match them against expected commission.
- Commission tickets Dispute-ready work orders for real commission gaps, formatted for a distributor's dispute portal.
- Rate sheets, formats, and payers The reference data reconciliation checks against: your rates, your column mappings, and payer behavior.
Last reviewed July 19, 2026.
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