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I cannot see the Commissions workspace

Commissions access is a per-user toggle, independent of whether you are an admin.

Commissions is not in your workspace switcher, and you are a partner admin, so you assume something is broken. It is not.

Access to Commissions is per-user, not per-role. Even a partner admin needs the Commissions access toggle turned on to open the workspace at all. Being an admin is not sufficient, and it was never meant to be.

The fix#

Ask another partner admin to turn on your Commissions access toggle from the Team page. That is the whole fix. The toggle is independent of whether you are an admin, a member, or a read-only user.

Why it works this way#

The three roles (partner admin, partner member, partner read-only) control what you can do across the agency’s data. Commissions access controls something different: whether you see the revenue validation workspace at all. Keeping them separate means you can give a partner member full commission work without making them an admin, and equally, keep Commissions off the screen for admins who have no reason to be in it.

Common questions#

Q: I am a partner admin but I do not see Commissions in my workspace switcher. Why? Commissions access is a separate per-user toggle, independent of your role. Ask another partner admin to enable it for you from the Team page.

Q: A staff member needs to see Commissions but they are only a partner member. Is that possible? Yes. Turn the toggle on for them from the Team page, regardless of their role.

Related guides

  • Commissions overview What the Commissions workspace is for, who can open it, and how the pieces fit together.
  • Team and roles The three partner roles, inviting staff, and the separate Commissions access toggle.

Last reviewed July 19, 2026.

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